Privacy Policy
Effective Date: July 22, 2026
Premier Roofing & Retro-Fit (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit premierroofingretrofit.com (the “Site”) or interact with us by phone, form submission, or text message.
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
Name
Email address
Phone number
Property address
Service requested (e.g., tile, metal, shingle, flat, or TPO roofing; roof repair, replacement, or installation)
Any additional details you submit through our contact forms, quote requests, or the roof calculator
Information collected automatically:
IP address, browser type, and device information
Pages visited, time on site, and referring URLs
Cookies and similar tracking technologies (via tools such as Google Tag Manager)
SMS/text messaging information: If you opt in to receive text messages from us, we collect your phone number and consent status for that purpose. See Section 6 below for details specific to SMS communications.
2. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and schedule estimates, inspections, or appointments
- Provide roofing services, including repair, replacement, and installation
- Send appointment reminders, project updates, and service-related notifications
- Communicate with you about billing or invoices, when applicable
- Improve our Site, services, and customer experience
- Comply with legal obligations and enforce our agreements
3. How We Share Your Information
We do not sell your personal information. We may share information with:
Service providers who perform functions on our behalf (e.g., scheduling software, payment processors, hosting providers, SMS/text messaging platforms), under confidentiality obligations
Subcontractors or crew members as needed to fulfill a roofing project you’ve requested
Legal or regulatory authorities, when required by law, subpoena, or to protect our rights, property, or safety
Successors, in the event of a merger, acquisition, or sale of business assets
Phone numbers collected through our SMS consent process are not shared with third parties or affiliates for marketing purposes.
4. Cookies and Tracking Technologies
Our Site may use cookies, pixels, and similar technologies (including Google Tag Manager) to analyze traffic, understand how visitors use the Site, and improve our marketing and services. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal, accounting, or reporting requirements.
6. SMS/Text Messaging Terms
If you consent to receive SMS messages from us, the following applies:
- Message types may include appointment scheduling and reminders, estimate and inspection confirmations, project status updates, service notifications, and billing notices.
- Message frequency varies; most customers receive approximately 1–5 messages per project or appointment.
- Standard message and data rates may apply.
- Reply STOP to opt out at any time, or HELP for assistance.
- Phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.
- Full details are available in our SMS Terms & Conditions.
7. Your Privacy Choices and Rights
Depending on your location, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your personal information
Opt out of marketing communications, including SMS and email
Object to or restrict certain uses of your information
California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, request deletion, and opt out of the sale or sharing of personal information (note: we do not sell personal information). To exercise these rights, contact us using the information below.
To submit a request, email us at
Info@premierroofingretrofit.com or call
(408) 440-5226. We may need to verify your identity before processing certain requests.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
10. Third-Party Links
Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised
“Effective Date” at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information,
please contact us:
Premier Roofing & Retro-Fit 3000 Scott Blvd, Suite 101 Santa Clara, CA 95054
This document is a general-purpose privacy policy template based on the information and data practices described on
premierroofingretrofit.com. It is not a substitute for legal advice. Because privacy laws (such as CCPA/CPRA, TCPA for SMS/text messaging, and other state laws) carry specific compliance requirements and penalties for non-compliance, we recommend having a licensed attorney review this policy before publishing it, particularly given the site’s SMS marketing program.
